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Mr. Mark Revett’s auditing skills and audit approach are superior the best we have experienced to date.
Louise Elliot, Port Electronics Corporation
Otis Russell was extremely competent, educated and professional in all aspects of his audit. We found his expertise to be very interesting and informative!
If you can consider an audit a pleasant experience, this was it. Mark (Kempf) never made me/us feel on the defensive as in past audits, and he was very astute when reviewing our quality system.
Otis (Russell), Thank you for coming yesterday and serving as auditor. After my 22 prior audit meetings, it was refreshing to have someone to talk to, rather than be talked at. I didn't know that and ISO audit could be a pleasant experience. Everyone here noticed the difference in attitude. I will tell you that I didn’t sleep much the weekend before you came, but last night was dreamland!
For forty years, NASA’s role has been to boldly expand frontiers in the air and space to inspire and serve America and to benefit the quality of life. NASA is taking the lead in incorporating the ISO 9000 standards by becoming the first multi–location government agency in the world to seek ISO 9000 certification. NQA is the registrar for two of NASA's manned space flight centers.
The rapid expansion of American Power Conversion (APC) increased the complexities associated with producing high quality products. NQA has successfully partnered with us helping to achieve high standards of quality on a worldwide basis.
Walt Secondine, Quality Manager Cherokee Nation Industries, CND LLC.
Being a certified lead auditor myself, I have infinite admiration and respect for our auditor, Ms. Trudy Keaveney, and the NQA organization. Most definitely the best in the world.
“We here at AVMATS are pleased with our choice of having American International Registrars Corporation as our Quality Systems Registrar. As mentioned in the closing meeting...I extended our sincere appreciation regarding the outstanding professionalism with which Mr. Eatinger and Mr. Carlson conducted our initial assessment audit. They were accurate and faithful to the standard, fair in their assessment of our quality management system implementation and most helpful regarding our commitment to realizing continual improvement of our processes.”
“First and foremost I would like to thank you for all your efforts. It was a pleasure to meet you and Sid. The staff here at CCG had anticipated our first audit to be a gruesome process. You and Sid certainly showed us the exact opposite and that is much appreciated by everyone here.”
“I...want to take this opportunity to thank you both for what was a very professional and rewarding experience. We have had a couple of issues arise since our certification that were quickly resolved due to our well documented system. We are proud of our accomplishment and are very grateful for your assistance.”
“Thank you again for sending Kim. She was a great person, and your entire company has been very professional and wonderful to work with. I will highly recommend your company to any of my contacts that ask me about our ISO adventure.”
Rod Andres, Myers Steel Fabricating Company
“I would like to take this opportunity to thank you for your support and professionalism regarding our Quality System Management efforts. Very appreciated. The assessor that was assigned (Joe Robertson) provided a complete and thorough review of our quality system. His professional attitude, including his knowledge and understanding of Quality System Management in conjunction with his ability to communicate is unparallel in the industry. Its a blessing to see Assessors with these qualities. AIR should be very proud to have a gentlemen of this capacity within the organization....”
I sent the (customer satisfaction) survey to the email address provided on the form, but I also wanted to make sure that you (Tim Woodcome, Conformity Assessment Manager) were personally made aware of how happy and impressed we were with Mark, and the entire NQA organization. Your cooperation and understanding over the past 5–6 months have been wonderful! I’m looking forward to a long relationship with your company, whether it be as “SBS Technologies”, or under our new General Electric ownership!
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